HealOS and InsightHealth.ai offer two different approaches to healthcare automation. HealOS is built for fast clinical documentation, ICD-10/CPT coding, insurance verification, and fax-to-EHR automation. The platform uses a transparent, predictable pricing structure available in both monthly and annual plans. In contrast, InsightHealth.ai pricing follows a quote-based, outcome-based model designed for enterprise intake, triage, and follow-up automation. In this comparison, we will evaluate both HealOS and Insight Health across pricing and features.
The essential HealOS features clinicians rely on daily:
Unlimited AI medical scribe sessions
Automated ICD-10 & CPT coding
Chrome Extension for instant EHR note transfer
Insurance verification & prior authorization automation
AI fax-to-EHR automation for referrals
Supports major EHRs
The core Insight Health features for patient-facing automation:
HealOS pricing is built for simple, predictable, and affordable automation.
Perfect for solo providers and small practices needing unlimited AI scribing and fast documentation.
Includes:
Ideal for growing practices needing deeper EHR automation and faster note workflows.
Includes Everything in Core, Plus:
(Pricing varies by volume and workflow)
InsightHealth.ai pricing is quote-only, making it harder for small clinics to estimate long-term costs. The platform uses a mixed pricing model with outcome-based fees depending on intake volume, triage activity, and follow-up workflows.
| Category | HealOS | InsightHealth.ai |
|---|---|---|
| Transparent Pricing | ✅ Yes (public) | ❌ No (quote-only) |
| AI Medical Scribe | ✅ Unlimited | ✅ Limited in the basic plan |
| ICD-10 / CPT Coding | ✅ Included | ❌ Only in higher tier |
| Insurance Verification | ✅ Yes | ❌ Not included |
| Prior Authorization | ✅ Yes | ❌ Not offered |
| Fax-to-EHR Automation | ✅ Yes | ❌ Not offered |
| Follow-Up Agent | ✅ Yes | ✅ Yes |
| EHR Integrations | Epic, Cerner, AllScripts, Jane, TherapyNotes | athenahealth, NextGen, AdvancedMD |
| AI Front Desk | ✅ Included | ✅ Included |
This expanded comparison table evaluates HealOS, InsightHealth.ai, and traditional manual scribing across pricing, automation, speed, documentation accuracy, and overall workflow efficiency to help practices choose the most cost-effective solution in 2025.
| Category | HealOS | InsightHealth.ai | Traditional Manual Scribing |
|---|---|---|---|
| Pricing Transparency | Fully transparent ($49/mo) | Quote-based only | Highly variable ($3,500–$6,000/mo) |
| Cost Efficiency | Best value | Moderate (usage-based costs add up) | Very expensive (hourly or full-time) |
| AI Medical Scribe | Unlimited sessions | Limited unless upgraded | Human-dependent, slower |
| Coding Automation (ICD-10/CPT) | Included | Only in higher tiers | Manual coding; prone to errors |
| Insurance Verification | Yes | Not included | Requires staff |
| Prior Authorization | Automated | Not offered | Manual, slow |
| Fax-to-EHR Automation | Advanced fax extraction + mapping | Not offered | Manual scanning/data entry |
| Pre-Visit Intake + Triage | No | Available (Lumi + triage) | Manual calls/forms |
| AI Receptionist / Front Desk | Included | Included | Requires staff or a call center |
| EHR Integrations | Broad | Strong healthcare-only | Manual workflow, slow |
| Documentation Speed | < 2 minutes | < 60 seconds | 5–10 minutes per note |
| Compliance & Security | HIPAA, AES-256 | SOC2, ISO27001, HIPAA | Depends on staff; higher risk |
| Ideal User | Small–mid practices | Large systems, enterprise | High-budget clinics with staff |
Ideal for:
Solo providers, small clinics, therapists, dietitians, pediatricians, psychiatrists, orthopedics, and multi-provider clinics.
Ideal for:
Large health systems, call centers, enterprise clinics, and high-volume patient engagement models.
If your primary goal is documentation, coding, insurance workflows, and process automation, HealOS wins on both pricing and functionality. With HealOS pricing, including the annual Plus Plan, clinics get maximum automation at the lowest cost. If you want patient intake, triage, and follow-up automation, InsightHealth.ai delivers broader patient-facing capabilities, but with higher and less transparent pricing.
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