AI Claims Processing for Payers

Automate Claim Adjudication with HealOS

Claims processing is one of the most resource-intensive operations for payers. Manual reviews, inconsistent policy interpretation, and growing claim volumes increase costs, slow adjudication, and create provider friction. HealOS delivers AI-powered claims processing built for payers. Our platform automates claim intake, validation, policy enforcement, and adjudication support, helping payers process claims faster, more consistently, and with lower administrative cost. This is modern payer claims processing software designed for scale and compliance.

Why Claims Processing Is Broken for Payers Today

Payer claims teams face increasing complexity and volume.

Manual claim intake from multiple sources

Incomplete or inconsistent claim data

Policy and benefit interpretation variability

High manual review rates

Long adjudication turnaround times

Limited visibility into claim outcomes and leakage

Legacy claims processing systems cannot keep up with today's demand. AI-driven claims processing is now essential for payers.

HealOS for Payer Claims Processing

HealOS is an AI claims processing solution for payers designed to automate the full claims lifecycle from intake to adjudication and reporting. It connects claims data, policy logic, and clinical context into one intelligent system, reducing manual effort while improving speed, accuracy, and consistency.

~21 Days
Typical Go-Live Timeline
85%+ of Claims Auto-Processed
Claims Processing Automation Coverage
100% Pilot Graduation
Deployment Conversion Rate

How HealOS Automates Claims Processing for Payers

Step 1

Claim Intake & Normalization

HealOS ingests claims from clearinghouses, EDI (837), portals, attachments, and APIs, normalizing data into structured claim records automatically.

1
Step 2

AI Claim Validation

HealOS validates diagnosis codes, procedure codes, modifiers, eligibility, and documentation using AI to identify errors or missing information early.

2
Step 3

Policy & Benefit Enforcement

HealOS applies payer-specific policies, benefits, and coverage rules consistently across all claims.

3
Step 4

Adjudication Support & Routing

HealOS recommends adjudication outcomes and routes only complex or high-risk claims for human review, enabling straight-through processing for routine claims.

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Step 5

Decision Logging & Reporting

HealOS records claim decisions, rationale, and outcomes with full audit trails to support compliance, appeals, and operational reporting.

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Core Capabilities for Payer Claims Processing

AI-Driven Data Validation & Enrichment

AI-Driven Data Validation & Enrichment

HealOS validates claim data against eligibility, provider credentials, and policy rules, enriching records automatically to ensure accurate, complete claims before adjudication.

Intelligent Claim Routing

Intelligent Claim Routing

HealOS classifies and routes claims automatically based on complexity, provider type, service category, and line of business to optimize payer claims processing workflows.

Adjudication Decision Support

Adjudication Decision Support

HealOS applies payment logic, detects discrepancies, and pre-flags potential denials, duplicates, and anomalies to support faster, more accurate claim adjudication.

Post-Adjudication Review & Recovery

Post-Adjudication Review & Recovery

HealOS audits processed claims to identify overpayments, underpayments, and missing data, enabling corrections and recovery actions before final payment release.

Measurable Impact for Payer Operations

See real results from AI-powered claims processing.

55%
Faster Claim Adjudication
50%
Reduction in Manual Reviews
10x
Faster claim throughput
100%
Audit-ready transparency

Who HealOS Is Built For

Hospitals & Health Systems

Handle high inbound call volumes across departments and facilities.

Physician Groups

Reduce front-desk overload and missed appointment opportunities.

Behavioral Health Providers

Provide discreet, always-available call handling for sensitive patient needs.

Specialty Clinics

Manage complex scheduling and referral calls efficiently.

Telehealth Providers

Support virtual-first patient access with automated appointment scheduling.

Security & Compliance

HIPAA Compliant

HIPAA Compliant

Secure PHI handling without storage

SOC 2 Type II Certified

SOC 2 Type II Certified

Independently audited enterprise security

Secure Authentication

SSO and multi-factor access controls

Frequently Asked Questions

Start Automating Claims Processing for Payers

HealOS delivers AI-powered claims processing for payers improving speed, consistency, and operational efficiency at scale.