HealOS and MedCalls AI both offer AI-powered receptionist services for healthcare, but they cater to different needs and budgets. HealOS provides a scalable, feature-rich AI receptionist that is part of a comprehensive suite of AI services, including AI Scribe and eligibility checks. This integrated system works together to minimize manual work and reduce costs, making it ideal for practices of all sizes. MedCalls AI, on the other hand, is a premium-priced service with high monthly fees and per-minute charges, targeting practices with a primary need for a call-answering service. This comparison breaks down HealOS AI Receptionist vs. MedCalls across pricing, core features, and overall value.
HealOS Voice AI for Healthcare is a comprehensive AI receptionist solution with a wide range of capabilities:
24/7 call handling with 95%+ accuracy
Smart scheduling and appointment confirmations
Intelligent call routing and multi-location support
Custom scripts and advanced workflows
Call summaries and analytics
White-label platform and reseller support (Agency plan)
SIP trunk integration and dedicated manager (Enterprise plan)
Seamless integration with over 150 EHRs, including Epic, Cerner, and Athena
Part of a unified platform with other HealOS AI services like AI Scribe and automated eligibility checks
MedCalls AI focuses on core call-handling and patient engagement features:
24/7 bilingual call coverage
AI-powered appointment scheduling
Intelligent call routing and escalation
Automated outbound patient engagement
Interactive dashboard with call logs and transcripts
Website chatbot
Direct integration with over 23 EHR systems
HealOS offers flexible, scalable pricing for its AI Receptionist, with plans for every practice size.
MedCalls AI has a high-cost, premium pricing model.
| Feature | HealOS AI Receptionist | MedCalls AI |
|---|---|---|
| Monthly Price | $49 – $799+ | $599 – $899+ |
| Included Minutes | 100 – 7,000+ | Not specified |
| Per-Minute Rate | As low as $0.08/min | $0.15/minute |
| Bilingual Services | Not specified | ✅ Yes, Included |
| Custom Workflows | ✅ Yes (Pro and up) | ❌ No |
| Call Summaries | ✅ Yes (Pro and up) | ✅ Yes |
| Analytics | ✅ Yes (Pro and up) | ✅ Yes |
| White-Label Platform | ✅ Yes (Agency plan) | ❌ No |
| SIP Trunk Integration | ✅ Yes (Enterprise plan) | Not specified |
| EHR Integrations | 150+ systems | 23+ systems |
| Website Chatbot | Not specified | ✅ Yes |
Best for:
Practices of all sizes, from solo practitioners to large enterprises, that need a powerful, scalable, and cost-effective AI receptionist solution.
Best for:
Practices that have a high call volume, require bilingual support, and are willing to pay a significant premium for a dedicated AI call-answering service.
For nearly every healthcare practice, HealOS AI Receptionist is the clear winner. It's more than just a standalone service; it's a key component of the comprehensive HealOS platform, which includes AI Scribe, eligibility checks, and more. This integrated suite of services creates a smooth, automated system that minimizes man-hours and significantly reduces costs.
It offers a more advanced, feature-rich, and scalable solution at a fraction of the cost of MedCalls AI. With its flexible pricing plans, extensive EHR integrations, and powerful customization options, HealOS is designed to meet the needs of any practice, from a solo provider to a large enterprise.
Get started for $0 – no credit card needed. You'll get up to 20 sessions free.
Start Free Trial