Core Capabilities for Email Response Automation
Intelligent Email Analysis
HealOS reads and understands inbound customer emails using AI to identify intent, sentiment, urgency, and required actions for accurate, automated email response workflows.
Personalized Response Generation
HealOS generates context-aware, personalized email responses aligned with your brand voice, customer history, and inquiry details to deliver accurate, professional automated replies.
Knowledge Base Integration
HealOS connects emails to your knowledge base, FAQs, and help documentation to pull accurate information automatically, ensuring consistent, correct email responses at scale.
Human Review Options
HealOS supports fully automated email responses or human-in-the-loop review for sensitive, complex, or high-risk inquiries requiring additional oversight and approval.
