Never miss a patient call again. Deliver instant, accurate, HIPAA-compliant support, day, night, weekends, and holidays.
HealOS is the AI medical answering service designed for clinics, specialty practices, and healthcare systems needing intelligent call handling, appointment scheduling, insurance verification, and emergency routing all with natural, conversational voice AI built specifically for healthcare.
Comprehensive automated call handling capabilities that improve patient access, reduce workload, and enhance care coordination
HealOS greets every patient with a natural, empathetic voice AI that collects intent, verifies identity, and provides immediate assistance. No more missed calls, voicemails, or busy signals.
The AI books, reschedules, or cancels visits directly in your EHR or scheduling tool. It understands provider rules, visit types, duration, and location ensuring conflict-free booking.
HealOS collects medication details, verifies refill eligibility, and routes refill requests to the correct provider. It reduces inbound refill calls by 70% and improves adherence.
The AI recognizes emergency phrases, red-flag symptoms, and critical intent signals. Urgent calls are escalated instantly to on-call providers or emergency instructions.
HealOS automatically verifies coverage, active status, benefits, deductibles, copays, and authorization requirements in real time reducing billing errors and denials.
HealOS supports multilingual callers and automatically switches languages to maintain clear, high-quality communication for diverse patient populations.
HealOS collects and updates demographics, medical history, visit reasons, symptoms, and pharmacy details. Everything syncs securely into your EHR.
Every call is encrypted, logged, and protected with healthcare-grade audit trails. HealOS is built end-to-end for clinical environments and PHI protection.
Routes calls based on caller type, urgency, specialty, or internal workflow logic. Transfers to staff are seamless and include AI-generated context summaries.
Reduce no-shows with automated reminders via SMS, voice, and email. Follow-up calls ensure recovery, medication adherence, and care-plan compliance.
HealOS integrates with all major healthcare systems, scheduling, EHR, billing, payor portals, and insurance databases.
Gain insights into call reasons, triage outcomes, patient sentiment, urgent cases, peak volume, and missed opportunities to optimize clinical operations.
A seamless, automated workflow that ensures every patient receives instant, accurate support
HealOS picks up every call with natural medical AI, no wait times, no abandoned calls, no voicemail overflow.
The AI understands patient needs: appointments, symptoms, refills, insurance, or urgent situations.
HealOS checks provider schedules, visit types, rules, and availability to book, reschedule, or cancel visits.
The system checks eligibility, benefits, active status, and patient responsibility while the patient is still on the call.
Urgent or complex calls escalate instantly to on-call staff or emergency instructions.
HealOS sends complete call summaries, transcripts, and structured data directly into your EHR.
Transform patient communication with intelligent automation that improves outcomes, reduces workload, and enhances care continuity
HealOS eliminates missed calls, long wait times, and after-hours gaps with 24/7 coverage that keeps patients connected whenever they need support.
Replace expensive receptionist staffing, overtime pay, and manual workload with fully automated AI call handling and intake.
Instant responses, multilingual support, and empathetic conversations improve patient trust, experience, and care coordination.
HealOS automates scheduling, insurance verification, triage routing, prescription workflows, reminders, and follow-ups to streamline the entire patient journey.
HealOS enriches every call with AI-powered metadata:
HealOS adapts to the workflows of more than 40 medical specialties. Every specialty receives tailored scripts, logic, and clinical workflows, including:
Everything you need to know about AI medical answering service for healthcare
Get started for $0 – no credit card needed. You'll get up to 20 sessions free.
Start Free Trial