Deliver consistent, personalized patient communication with an AI voice agent designed for modern healthcare. HealOS automates appointment reminders, confirmations, medication prompts, and care plan outreach, keeping your schedule full while improving patient outcomes.

HealOS delivers industry-leading performance across patient engagement and operational efficiency.
AI-Driven Communication Built for Healthcare
Deliver reminders by SMS, email, and AI-powered voice calls. Patients receive appointment details, location instructions, provider notes, and easy rescheduling options without calling the front desk.
HealOS adjusts reminder timing based on patient history, demographics, and response patterns, maximizing engagement and attendance.
Patients confirm, reschedule, or cancel with a simple reply. HealOS automatically updates your EHR, fills openings, and manages waitlists.
Send personalized medication reminders, refill alerts, and pharmacy pickup notices, improving adherence and reducing complications.
Follow up after appointments or procedures, monitor symptoms, gather recovery updates, and escalate concerning responses to staff in real time.
Automate care plan progress reminders, preventive care notifications, and chronic care management outreach, keeping patients engaged between visits.
HealOS connects with major EHR/PMS platforms to sync schedules, documentation, patient preferences, and outreach history in real time.
Create templates for specialty visits, procedures, telehealth, new patient appointments, and chronic care follow-ups. Every reminder includes the patient's name, the provider's name, and accurate visit details.
When cancellations occur, HealOS automatically contacts waitlisted patients, fills openings, and optimizes provider schedules.
A Complete, Automated Reminder Engine for Healthcare
HealOS connects to your EHR/PMS, pulling real-time schedules, demographics, visit types, communication preferences, and care plans.
AI evaluates past behavior, demographics, and specialty rules to determine the best time to send each reminder.
Patients receive reminders with full appointment details and easy actions like confirm, cancel, or reschedule.
HealOS processes responses instantly and syncs everything back to your EHR, no manual entry or admin intervention required.
The system triggers routine and specialty-specific follow-ups to ensure continuity of care.
Empty appointment slots are filled automatically through prioritized patient outreach.
If a patient expresses distress, confusion, or urgent symptoms, HealOS alerts staff immediately with a structured summary.
Revenue Protection. Staff Efficiency. Better Patient Care.
AI reminders, two-way SMS, and scheduling logic ensure patients show up, significantly increasing revenue and clinic efficiency.
Each prevented no-show recovers $150–$300, depending on specialty. Practices see ROI within months.
HealOS eliminates manual calls, voicemail follow-ups, and reminder management, allowing staff to focus on care, not admin tasks.
HealOS works nights, weekends, and holidays, keeping communication continuous and reliable.
HealOS uses medical logic, scheduling rules, and clinical personalization, ensuring each reminder is accurate, actionable, and aligned with healthcare workflows.
The system pulls live schedules, patient preferences, visit types, and care plans, ensuring every reminder is timely and correct.
HealOS analyzes patient engagement patterns to send reminders at the exact time each patient is most likely to respond.
All SMS, email, and voice reminders are encrypted, audited, and fully compliant with healthcare privacy laws.
Everything you need to know about automated patient reminders for healthcare
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