Commure is an enterprise "Healthcare Operating System" for hospitals, offering communication and care coordination tools. However, it lacks AI medical scribing, ICD-10/CPT coding, insurance verification, and fax-to-EHR automation, with hidden enterprise pricing. HealOS, in contrast, is a unified automation suite for clinics and practices, delivering EHR-ready documentation, coding, insurance workflows, and a 24/7 AI receptionist at a transparent $49/month starting price.
HealOS automates the entire clinical workflow from documentation to coding to insurance and patient communication:
Unlimited AI medical scribe sessions
ICD-10 & CPT auto-coding
Chrome Extension → instant note-to-EHR transfer
Insurance verification + prior authorization automation
AI fax-to-EHR extraction
24/7 AI receptionist (calls, scheduling, reminders, follow-ups)
SOAP, DAP, BIRP, specialty templates
40+ EHR integrations (Epic, Athena, DrChrono, Jane, Dentrix, etc.)
HIPAA + AES-256 security
Flat, transparent pricing with no usage limits
HealOS is designed for clinics needing fast, accurate documentation + full administrative automation without enterprise-level complexity.
Commure positions itself as a Healthcare Operating System, built for hospitals and enterprise health systems, not small clinics.
Commure is built for enterprise interoperability and care coordination, not documentation automation.
Perfect for small practices needing unlimited AI scribing.
Includes:
Ideal for clinics requiring deeper automation & fast note transfers.
Includes everything in Core, plus:
HealOS pricing is designed for clinics from solo providers to multi-location groups.
| Category | HealOS | Commure |
|---|---|---|
| Pricing | $49–$99/month | ❌ Hidden pricing (enterprise only) |
| Free Trial | 20 free sessions | No public free plan |
| AI Medical Scribe | ✔ Unlimited | ✘ Not available |
| ICD-10/CPT Coding | ✔ Included | ✘ Not included |
| Insurance Verification | ✔ Yes | ✘ Not available |
| Prior Authorization | ✔ Automated | ✘ No |
| Fax-to-EHR Extraction | ✔ Yes | ✘ No |
| AI Receptionist | ✔ Included | ✘ No |
| EHR Integrations | 40+ | Enterprise-level (requires setup) |
| Care Team Messaging | Basic (receptionist workflows) | ✔ Yes |
| Patient Engagement | Reminders + scheduling | ✔ Advanced |
| Workflow Orchestration | ✔ Clinical workflows | ✔ System-wide hospital workflows |
| Ideal For | Clinics, therapy, dental, small–mid practices | Large hospitals, health systems |
| Category | HealOS | Commure | Manual Workflows |
|---|---|---|---|
| Pricing Transparency | ✔ Yes | ✘ Hidden | Varies |
| AI Scribing | ✔ Yes | ✘ No | Manual |
| Coding (ICD-10/CPT) | ✔ Auto-coding | ✘ No | Manual |
| Insurance Automation | ✔ Yes | ✘ No | Staff-dependent |
| Prior Authorization | ✔ Automated | ✘ No | Slow, manual |
| Fax Extraction | ✔ Automated | ✘ No | Manual entry |
| Staff Coordination | Basic | ✔ Strong | Staff-dependent |
| Documentation Speed | <2 min | N/A | 5–10 min/note |
| Best For | Clinics needing automation | Enterprise hospitals | Any practice with high labor costs |
Best for:
Primary care, therapy, behavioral health, pediatrics, dental, urgent care, multi-provider practices.
Best for:
Large hospitals and enterprise health systems with multimillion-dollar IT budgets.
HealOS is the stronger platform for clinics and midsize practices that need affordable, complete clinical workflow automation, documentation, coding, insurance, fax extraction, and receptionist automation. Starting at $49/month, HealOS delivers unmatched value. Commure is powerful for large hospitals, but it lacks AI scribing, coding, insurance automation, and transparent pricing. For most clinics and outpatient providers, Commure is too large, too complex, and too expensive.
For 90% of practices, HealOS offers deeper automation at a fraction of the cost.
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