HealOS and Heidi Health offer two distinctly different approaches to AI medical scribing and clinical workflow automation. Heidi Health uses a tiered pricing structure starting at $99/month, with a free plan but strict usage limits. Its core focus is AI note generation, templates, and collaboration features. HealOS, on the other hand, delivers full clinical automation, including AI medical scribing, ICD-10/CPT auto-coding, insurance verification, prior authorization, fax-to-EHR automation, and a built-in 24/7 AI receptionist at half the price, starting at $49/month. This comparison breaks down HealOS vs Heidi Health across pricing, features, automation depth, EHR integrations, and total cost of ownership (TCO).
HealOS is built for clinics that need more than an AI scribe. It automates documentation, insurance workflows, front-desk operations, and EHR tasks, helping practices cut admin time by up to 70%.
Unlimited AI medical scribe sessions
ICD-10 & CPT auto-coding
Chrome Extension for instant EHR note transfer
Insurance verification + prior authorization
AI fax-to-EHR automation with structured data mapping
24/7 AI receptionist (calls, scheduling, reminders, follow-ups)
40+ EHR integrations (medical, therapy, dental)
Predictable flat-rate pricing
HealOS is ideal for clinics seeking deep automation at the lowest total cost of ownership.
Heidi Health focuses primarily on AI-powered note generation with optional team collaboration tools. It is suitable for solo providers and small clinics that need basic AI documentation with minimal complexity.
Heidi Health is strong for simple documentation but lacks insurance, coding, and front-desk automation.
HealOS offers one of the most transparent and affordable pricing structures in the industry, with no hidden fees or usage caps.
Perfect for small practices needing unlimited AI scribing.
Includes:
Ideal for clinics requiring deeper automation & fast note transfers.
Includes Everything in Core, Plus:
HealOS pricing provides enterprise automation at small-clinic pricing.
Heidi Health pricing is billed per user, with free and paid tiers, but costs scale quickly for multi-provider clinics.
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For multi-provider clinics, Heidi Health's per-user pricing can reach $495–$1,000+/month for small clinics, making it significantly more expensive than HealOS's flat-rate pricing.
| Category | HealOS | Heidi Health |
|---|---|---|
| Monthly Pricing | $49–$99 | $99–$99/user |
| Free Tier | 20 free sessions | Basic notes + 10 actions |
| AI Medical Scribe | Unlimited | Limited automation |
| ICD-10/CPT Coding | ✅ Included | ❌ Not included |
| Insurance Verification | ✅ Yes | ❌ No |
| Prior Authorization | ✅ Yes | ❌ No |
| Fax-to-EHR Extraction | ✅ Yes | ❌ No |
| AI Receptionist | ✅ Included | ❌ No |
| EHR Integrations | 40+ EHRs | Limited |
| Template Customization | Unlimited | Limited in free plan |
| Multi-Provider Support | Full scalability | Expensive per-user model |
| Analytics Dashboard | Advanced | Basic |
| Collaboration Tools | Built-in | Together Plan only |
| Ideal For | Medical, therapy, dental | Solo providers, small clinics |
| Category | HealOS | Heidi Health | Manual Scribe |
|---|---|---|---|
| Pricing Transparency | Fully transparent | Transparent | Varies |
| Cost Efficiency | Highest | Moderate | Low |
| AI Accuracy | 98% | 95% | High |
| ICD-10/CPT Coding | Yes | No | Manual |
| Insurance Automation | Yes | No | Staff-dependent |
| Prior Authorization | Automated | No | Manual |
| Fax-to-EHR | Yes | No | Manual |
| Documentation Speed | <2 minutes | 2–4 minutes | 5–10 minutes |
| Collaboration Features | Built-in | Paid tiers only | Staff-dependent |
| Ideal For | All clinics | Basic documentation | High-budget clinics |
Best for:
Primary care, therapy, behavioral health, pediatrics, urgent care, dental, and multi-provider practices.
Best for:
Solo providers, low-volume clinics, and practices needing only AI-assisted documentation.
HealOS is the stronger choice for clinics needing complete clinical workflow automation, including medical scribing, coding, insurance tasks, and AI receptionist capabilities. At $49/month, HealOS offers unmatched value and the broadest feature set in its category. Heidi Health is a good option for simple AI documentation, but it lacks full automation and becomes expensive for multi-provider clinics. For most healthcare practices, HealOS delivers better accuracy, more automation, and half the cost of Heidi Health's Pro Plan.
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