HealOS
Backed by Y Combinator

HealOS + American Well (Telehealth): Six AI Agents for Your Entire Practice

HealOS brings six AI agents into American Well (Telehealth) — handling documentation, phone calls, insurance, authorizations, faxes, and billing so your team can focus on patients.

Why American Well (Telehealth) Practices Add HealOS

Your clinicians chart after hours. Your front desk drowns in phone calls. Insurance verification eats up half the morning. Claims get denied and nobody follows up. Referrals vanish into fax machines. Sound familiar? HealOS fixes all of it — right inside American Well (Telehealth).

Six AI Agents, One Platform, All Inside American Well (Telehealth)

AI Scribe

HealOS AI Scribe listens to your patient encounters and generates complete, accurate clinical notes directly inside American Well (Telehealth). No more charting after hours.

2-3 hrs saved/day98% accuracy40+ specialties
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AI Receptionist

HealOS AI Receptionist answers every patient call instantly — booking appointments, collecting intake, verifying insurance, and routing messages so your staff can stay inside American Well (Telehealth).

98% answer rate37+ languagesZero hold time
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Benefits Verification

HealOS Benefits Verification checks patient eligibility instantly when appointments are booked in American Well (Telehealth) — no more phone trees, fax requests, or day-of surprises.

Instant checks40% fewer denialsAuto at booking
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Prior Authorization

HealOS Prior Authorization automates the entire auth workflow for American Well (Telehealth) practices — from submission to tracking to appeals — so your staff stops spending hours on payer phone trees.

Same-day submitReal-time trackingAuto-appeals
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Fax & Referrals

HealOS Fax & Referrals uses AI to read, classify, and route every incoming fax and referral directly to the correct patient chart in American Well (Telehealth) — no manual sorting, no lost documents.

Auto-routes to chartZero lost referralsOCR extraction
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AI Billing & RCM

HealOS AI Billing automates your entire revenue cycle for American Well (Telehealth) — from charge capture to claim submission to denial management — recovering $50K-200K in lost revenue per provider annually.

40% fewer denialsAccelerated A/R$50K-200K recovered
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How HealOS Connects to American Well (Telehealth)

Chrome Extension

Lightweight browser extension that works alongside your EHR. Staff confirm AI-prepared actions with a single click.

Best for: Practices wanting quick setup with guided automation and staff oversight.

* We can integrate Chrome Extension with American Well (Telehealth)

What American Well (Telehealth) Clinics Get with HealOS

Charting time

Before: 2-3 hours after clinicAfter: Done before patient leaves

Missed calls

Before: 40% unansweredAfter: 98% answer rate, 24/7

Eligibility checks

Before: 15-20 min per patientAfter: Instant, automated

Prior auth turnaround

Before: Days to weeksAfter: Same-day submission

Claim denials

Before: 15-25% denial rateAfter: 40% fewer denials

Fax processing

Before: Hours of manual sortingAfter: Auto-routed to chart
HIPAA Compliant
SOC 2 Type II
AES-256 Encryption
Signed BAA

See HealOS Working Inside American Well (Telehealth)

We'll walk through each agent using your real American Well (Telehealth) workflows — from documentation to billing.

See a American Well (Telehealth) Demo →

20 free sessions/month. No credit card required.

Frequently Asked Questions