HealOS
Backed by Y Combinator

AI Receptionist for AVImark24/7 call answering, scheduling, and intake

HealOS AI Receptionist answers every patient call instantly — booking appointments, collecting intake, verifying insurance, and routing messages so your staff can stay inside AVImark.

The Problem AI Receptionist Solves

Your front desk is overwhelmed. 40% of calls go unanswered. Patients hit voicemail, call back repeatedly, or just go elsewhere. After-hours coverage is expensive and inconsistent.

How AI Receptionist Works with AVImark

1

Client calls your clinic

HealOS picks up instantly. The AI greets the pet owner naturally and identifies what they need — appointment, refill, or question.

2

AI manages the conversation

The AI books appointments for pets, collects breed/species info, handles vaccination reminders, and routes urgent cases to your team.

3

Visit details organized for your team

Client name, pet name, species, reason for visit, and scheduling details are structured and delivered to your team.

4

Staff confirm in AVImark

Your team reviews the AI-prepared information and confirms bookings in AVImark with all context pre-filled.

What Gets Automated

24/7 call answering with natural, human-like voice AI
Appointment booking, rescheduling, and confirmation
Pre-visit intake collection (demographics, insurance, symptoms)
Urgency triage and emergency routing to on-call staff
Automated appointment reminders and follow-up calls
37+ languages for diverse patient populations
Call summaries and task delivery to AVImark
Custom greetings per practice and provider

AVImark AI Receptionist Results

Call answer rate

Before: 60% — 40% missedAfter: 98% — zero missed calls

Patient wait time

Before: 3-5 minutes averageAfter: 0 seconds

No-show rate

Before: 20-30%After: 30% reduction with reminders

Intake processing

Before: Manual, paper-basedAfter: 50% faster pre-visit processing

Staff phone time

Before: 5-6 hours/dayAfter: 3-5 hours freed daily

After-hours coverage

Before: Voicemail or costly serviceAfter: 24/7/365 AI coverage
HIPAA Compliant
SOC 2 Type II
AES-256 Encryption
Signed BAA

See AI Receptionist Working Inside AVImark

We'll walk through real workflows — from the moment work begins to the moment it appears inside AVImark.

See a AVImark AI Receptionist Demo →

20 free sessions/month. No credit card required.

Frequently Asked Questions